← All researchers

Robert Ebo Hinson

Ghana Communication Technology University

349 publications · 4,959 citations · ORCID 0000-0003-3302-4888

Digital Marketing and Social MediaInnovation and Socioeconomic DevelopmentCustomer Service Quality and LoyaltyTechnology Adoption and User BehaviourEntrepreneurship Studies and Influences

We prepare their research opportunity report and reach out personally to introduce you — their contact details stay private.

Know them?Invite to claim·

Robert Ebo Hinson is a prolific researcher specializing in marketing, entrepreneurship, and tourism within the context of emerging economies, with a specific focus on Africa. Hinson's work spans theoretical contributions and practical applications, covering digital transformation, sustainability, and service management across various sectors including hospitality, public administration, and small-to-medium enterprises. The research profile demonstrates a strong commitment to understanding African markets through both empirical studies and the authorship of comprehensive educational texts.

Reach out

Their published papers and profiles list institutional contact details.

This profile was built automatically from public publication records and has not yet been claimed by the researcher.

Research opportunities

Study designs adjacent to this body of work — each grounded in the published record and scoped so a trainee could run it.

Claim your researcher profile

This profile was built from your public publication record — claim it to manage it.

What is the comparative effectiveness of telemedicine versus traditional in-person care in maintaining essential antenatal coverage and reducing maternal mortality in low-income and middle-income countries during future health system shocks?

Why this gap exists: While abstracts [4], [7], [8], and [9] discuss digital tools and maternity care in low- and middle-income countries, none provide a direct comparative effectiveness analysis of telemedicine versus in-person care regarding maternal mortality during health system shocks, leaving the specific question unresolved.

Sources

  1. COVID-19 and resilience of healthcare systems in ten countriesNature Medicine, 2022
  2. Community Health Workers Can Provide Psychosocial Support to the People During COVID-19 and Beyond in Low- and Middle- Income CountriesFrontiers in Public Health, 2021
  3. Social Impacts and Responses Related to COVID-19 in Low- and Middle-income CountriesOpenDocs (Institute of Development Studies), 2020
  4. Seizing the moment to rethink health systemsThe Lancet Global Health, 2021
  5. Use of mHealth in promoting maternal and child health in “BIMARU” states of India “A health system strengthening strategy”: Systematic literature reviewPLOS Digital Health, 2024
  6. Investments for effective functionality of health systems towards Universal Health Coverage in Africa: A scoping reviewPLOS Global Public Health, 2022
  7. Infant and young child feedingOECD eBooks, 2023
  8. Facilitators and barriers to the implementation of a Mobile Health Wallet for pregnancy-related health care: A qualitative study of stakeholders’ perceptions in MadagascarPLoS ONE, 2020
  9. The impact of digital interventions on health insurance coverage for reproductive, maternal, newborn and child health services utilization in Kakamega, Kenya: a cluster randomized controlled trialHealth Policy and Planning, 2024
  10. Seeking digital maternity healthcare during the pandemic health system shock: a systematic review of women's experiences in low- and middle-income countriesFrontiers in Reproductive Health, 2026

How do specific policy interventions aimed at improving female education and labor force participation accelerate the 'maternal mortality transition' in regions currently experiencing high maternal mortality?

Why this gap exists: While the retrieved literature establishes links between female education, political power, and health outcomes (e.g., [3], [6], [9]), no study directly addresses how specific labor or education policy interventions accelerate the 'maternal mortality transition' in high-mortality regions, leaving the mechanism and impact of such specific policies unresolved.

How does the consumption of plant-based proteins, specifically those high in anti-nutritional factors like phytates and trypsin inhibitors, affect mineral bioavailability and growth outcomes in children relying on these proteins as primary staples?

Why this gap exists: While the retrieved papers confirm that anti-nutritional factors like phytates and trypsin inhibitors reduce mineral bioavailability [0, 2], they focus on general adult health or crop improvement [1, 6] and do not provide direct evidence on the specific growth outcomes in children relying on these proteins as primary staples.

Publications

Understanding the nature of marketing analytics in Ghana: a study of multinational firms

International Journal of Business Information Systems · 2026

Short video narratives and Porter’s framework: the role of parasocial interaction

Tourism Critiques Practice and Theory · 2025 · 2 citations

Sustainability Management and Strategy

Productivity Press eBooks · 2025 · 1 citations

Africa's Sustainability Profile and Book Outline

Productivity Press eBooks · 2025

Conclusion

Productivity Press eBooks · 2025

Beyond the Numbers: A Dialogical View on Revenge Tourism and Sustainable Development

Advances in economics, business and management research/Advances in Economics, Business and Management Research · 2025

Conflict Management in Family Businesses: Exploring the African Context

African Journal of Business and Economic Research · 2025

Marketing for Hospitality and Tourism

Productivity Press eBooks · 2024 · 170 citations

Understanding Marketing

Productivity Press eBooks · 2024 · 17 citations

Relationship Marketing

Productivity Press eBooks · 2024 · 9 citations

Artificial intelligence: a catalyst to organizational learning and development in 21st century

Development in Learning Organizations An International Journal · 2024 · 8 citations

Social Media Marketing Management

Productivity Press eBooks · 2024 · 6 citations

Destination Marketing

Productivity Press eBooks · 2024 · 5 citations

Hospitality and Tourism Marketing

Productivity Press eBooks · 2024 · 4 citations

Distribution Channels

Productivity Press eBooks · 2024 · 4 citations

Social Media Marketing Strategy

Productivity Press eBooks · 2024 · 3 citations

Customer Service Delivery in Africa

Productivity Press eBooks · 2024 · 2 citations

Business Strategy Planning

Productivity Press eBooks · 2024

The dark side of mentoring: A Viewpoint

Development in Learning Organizations An International Journal · 2024

Market Targeting and Positioning

Productivity Press eBooks · 2024

Ethical, Social, and Legal Issues in M-Commerce

Productivity Press eBooks · 2024

Social Commerce

Productivity Press eBooks · 2024

Tourism Promotion Strategies and Investments

Productivity Press eBooks · 2024

Organisational Buyer Behaviour

Productivity Press eBooks · 2024

New Product Developement

Productivity Press eBooks · 2024

Designing and Building Brands

Productivity Press eBooks · 2024

Consumer Behaviour

Productivity Press eBooks · 2024

The Role of Marketing in Strategic Planning

Productivity Press eBooks · 2024

Customer Service in South Africa

Productivity Press eBooks · 2024

Why Customer Service Matters

Productivity Press eBooks · 2024

Introduction to the Edited Volume

2024 · corresponding author

Customer Service during a Pandemic

Productivity Press eBooks · 2024

Customer Service in Ghana

Productivity Press eBooks · 2024

Customer Service in Egypt

Productivity Press eBooks · 2024

Promoting Products

Productivity Press eBooks · 2024

The Product Life Cycle

Productivity Press eBooks · 2024

Pricing Products

Productivity Press eBooks · 2024

Promoting Products

Productivity Press eBooks · 2024

Internal Marketing

Productivity Press eBooks · 2024

Building Customer Loyalty through Quality

Productivity Press eBooks · 2024

Professional Sales

Productivity Press eBooks · 2024

Market Segmentation

Productivity Press eBooks · 2024

Electronic Marketing

Productivity Press eBooks · 2024

Segmenting and Monitoring the Tourist Market

Productivity Press eBooks · 2024

Production and Operations Management

Productivity Press eBooks · 2023 · 6 citations

African family dynamics and family business – a perspective article

Journal of Family Business Management · 2023 · 5 citations

Human Resource Management

Productivity Press eBooks · 2023 · 3 citations

Business Administration

Productivity Press eBooks · 2023 · 3 citations

Catalysts for Social Media Adoption in the Public Sector in Africa

Palgrave studies of public sector management in Africa · 2023 · 2 citations

Social Media and E-Government Services in Africa

Palgrave studies of public sector management in Africa · 2023 · 1 citations

The Management Functions

Productivity Press eBooks · 2023 · 1 citations

Introduction to Africa's Entrepreneurial Landscape

Productivity Press eBooks · 2023 · 1 citations

The Future of Entrepreneurship in Africa

Productivity Press eBooks · 2023 · 1 citations

Exploring Facets of Africa’s Public Sector’s Dance with Social Media

Palgrave studies of public sector management in Africa · 2023

The Way Forward for the Use of Social Media in the Public Sector in Africa

Palgrave studies of public sector management in Africa · 2023

Main Objectives and Expectations for the Use of Social Media in the Public Sector in Africa

Palgrave studies of public sector management in Africa · 2023

Accounting and Financial Statements

Productivity Press eBooks · 2023

How to Start and Grow a Business

Productivity Press eBooks · 2023

Marketing Management

Productivity Press eBooks · 2023

Forms of Business Ownership

Productivity Press eBooks · 2023

Introduction

2023 · corresponding author

Business and Its External Environment

Productivity Press eBooks · 2023

Democracy and Use of Social Media by Public Sector Organisations in Africa

Palgrave studies of public sector management in Africa · 2023

Social Media and Africa's Public Sector

Palgrave studies of public sector management in Africa · 2023

Overview of Social Media and Africa’s Public Sector

Palgrave studies of public sector management in Africa · 2023

Mobile money as a driver of digital financial inclusion

Technological Forecasting and Social Change · 2022 · 180 citations

Green Marketing in Emerging Economies: Communication and Brand Perspective: An Introduction

Palgrave studies of marketing in emerging economies · 2022 · 23 citations

Entrepreneurial strategic posture and new technology ventures in an emerging economy

International Journal of Entrepreneurial Behaviour & Research · 2022 · 15 citations

Exploring customer stewardship behaviors in service firms

European Business Review · 2022 · 14 citations

Viewpoint: plotting a way forward for service research in and out of Africa

Journal of Services Marketing · 2022 · 7 citations

Green Brand Equity in an Emerging Economy: Ghana in Perspective

Palgrave studies of marketing in emerging economies · 2022 · 6 citations

Marketing Communications and Brand Development in Emerging Markets Volume II

Palgrave studies of marketing in emerging economies · 2022 · 4 citations

Marketing Communications and Brand Development in Emerging Economies Volume I

Palgrave studies of marketing in emerging economies · 2022 · 4 citations

Ethical Social Media Marketing in Africa

Palgrave studies of marketing in emerging economies · 2022 · 3 citations

Ethics and Accountable Governance in Africa: An Introduction

Palgrave studies of public sector management in Africa · 2022 · 3 citations

Marketing Communications and Brand Development in a Changing World: Introduction, Issues, and Perspectives

Palgrave studies of marketing in emerging economies · 2022 · 3 citations

Marketing Communications in Emerging Economies: Conclusions and Recommendations

Palgrave studies of marketing in emerging economies · 2022 · 3 citations

Marketing Communications in Emerging Economies, Volume II

Palgrave studies of marketing in emerging economies · 2022 · 2 citations

Digital Business in Africa: Social Media and Related Technologies—An Introduction

Palgrave studies of marketing in emerging economies · 2022 · 2 citations

Leadership and Policy Implementation for Good Governance in Africa

Palgrave studies of public sector management in Africa · 2022 · 2 citations

Digital Channels Catalysing Businesses in Fast-Expanding African Markets

Palgrave studies of marketing in emerging economies · 2022 · 1 citations

Ethics and Accountable Governance in Africa's Public Sector, Volume II

Palgrave studies of public sector management in Africa · 2022 · 1 citations

Digital Tools and Platforms as the New Marketplace: Driving Digital Business in Africa

Palgrave studies of marketing in emerging economies · 2022 · 1 citations

Marketing Communications and Brand Development: An Introduction

Palgrave studies of marketing in emerging economies · 2022 · 1 citations

Exploring Drivers of Performance in Advertising Firms in Ghana: A Perspective of Attribution Theory

Palgrave studies of marketing in emerging economies · 2022 · 1 citations

Digital Service Delivery in Africa

Palgrave studies of marketing in emerging economies · 2022 · 1 citations

Digital Service Delivery in Africa: An Introduction

Palgrave studies of marketing in emerging economies · 2022

Ethics and Accountable Governance in Africa's Public Sector, Volume I

Palgrave studies of public sector management in Africa · 2022

Bank Brand Avoidance: Service Perspectives from Nigeria and Ghana

Palgrave studies of marketing in emerging economies · 2022

Achieving Responsible Leadership and Governance in Africa’s Public Institutions

Palgrave studies of public sector management in Africa · 2022

Banking the Cocoa Farmer in Ghana: The Role of Mobile Technology

Palgrave studies of marketing in emerging economies · 2022

Marketing bank services to financially vulnerable customers: evidence from an emerging economy

International Journal of Bank Marketing · 2021 · 104 citations

Corporate social responsibility for women's empowerment: a study on Nigerian banks

International Journal of Bank Marketing · 2021 · 64 citations

The effect of brand heritage in tourists' intention to revisit

Journal of Hospitality and Tourism Insights · 2021 · 37 citations

Green Marketing: An Introduction

Palgrave studies of marketing in emerging economies · 2021 · 30 citations

Critical prerequisites for Covid‐19 vaccine acceleration: A developing economy perspective

Journal of Public Affairs · 2021 · corresponding author · 11 citations

Exploring Consumers' Intention to Adopt Mobile Payment Systems in Ghana

International Journal of E-Services and Mobile Applications · 2021 · 11 citations

New Public Management in Africa: An Introduction

Palgrave studies of public sector management in Africa · 2021 · 7 citations

New Frontiers in Hospitality and Tourism Management in Africa

Tourism, hospitality & event management · 2021 · 5 citations

Visual Pollution Through Excessive Outdoor Advertisements

Palgrave studies of marketing in emerging economies · 2021 · 5 citations

Responsible Management in Emerging Markets

Sustainable development goals series · 2021 · 5 citations

Market Orientation in the Public Sector: The Perspective from an Emerging Economy

Palgrave studies of public sector management in Africa · 2021 · 4 citations

Types of Corporate Social Responsibility Initiatives as Response to COVID-19 Pandemic in Emerging Economies

Palgrave studies of marketing in emerging economies · 2021 · 3 citations

Business-to-Business Marketing

Productivity Press eBooks · 2021 · 3 citations

Introduction: Green Marketing and Management in Emerging Markets—Achieving Success Through People

Palgrave studies of marketing in emerging economies · 2021 · 2 citations

The Future of Hospitality and Tourism Management in Africa

Tourism, hospitality & event management · 2021 · 1 citations

Green Marketing and Management in Emerging Markets

Palgrave studies of marketing in emerging economies · 2021 · 1 citations

Buying from Business Sellers

Productivity Press eBooks · 2021

Introduction to Marketing Communications: Setting the Scene for Emerging Economies

Palgrave studies of marketing in emerging economies · 2021

Strategy in the Business-to-Business Market

Productivity Press eBooks · 2021

The Business-to-Business Market

Productivity Press eBooks · 2021

Systems and Project Business

Productivity Press eBooks · 2021

Emerging Issues in Business-to-Business Marketing

Productivity Press eBooks · 2021

Conclusion and Way Forward for Marketing Communications in Emerging Economies

Palgrave studies of marketing in emerging economies · 2021

The New Public Management and the Way Forward in Africa

Palgrave studies of public sector management in Africa · 2021

Selling to Business Buyers

Productivity Press eBooks · 2021

Conclusion

Productivity Press eBooks · 2021

Business-to-Business Sourcing and Outsourcing

Productivity Press eBooks · 2021

Business-to-Business Service Delivery

Productivity Press eBooks · 2021

Does Corporate Social Responsibility Enhance Political Marketing?

Journal of Nonprofit & Public Sector Marketing · 2020 · 15 citations